Talking Mortgage Podcast presented by TruHome Solutions

Taking the Complications Out of Compliance 2.0

State of the Market

A look into the past to help us with the future.

The benefits of strengthening your relationships in 2023. 

Mortgage Servicing in a Rising Rate Environment

As we approach a hard year in 2023, credit unions may see a spike in member delinquency, or cases of members having to foreclose on their homes. 
When these difficult issues arise, proactive communication with your members is crucial to ensuring that your institution is maintaining and strengthening member relationships, while also mitigating risks your institution may face. 

Improving Member Retention with a Better Digital Experience

Credit unions have an advantage over other lenders when it comes to retention. But
to keep members happy over the long term, you need to meet them wherever they
are.

Topics include:

• How digital servicing tools have moved from optional to necessary.
• How those tools have evolved to become more personal.
• The importance of meeting members, specifically Millennials and Gen Z,
  where they are.
• Security is the most essential puzzle piece.

Listen in as Jennifer Linamen of Black Knight discusses ways credit unions can use

The Financial Side of Mortgage Offerings

In this podcast, we explore how credit unions can work towards long-term viability in a fluctuating mortgage market. Listen as we discuss:

• Current market overview
• Traits of profitable credit union mortgage departments
• Credit union cost structure adjustments
• Value of maximizing member relationships

From interest rates and margins, to cost structure adjustments, there’s a lot to consider in the balancing act of today’s mortgage market. The good news is that with the right partners, credit unions never have to juggle it all alone. 

Outsourcing Strategy for 2022

It is anticipated that this year will be slower for the mortgage industry and
as a credit union, might be wondering how best to navigate those market
conditions. In our latest episode, we are joined by two credit union partners,
Matthew Wade of Northwest Community Credit Union, and Benjamin Teske of
Greater Texas Credit Union, to talk about their experience in outsourcing
their mortgage operations.

Both partner with TruHome in a different capacity, and offer unique
viewpoints on benefits and roadblocks you may experience when engaging a
third-party mortgage CUSO. Listen today to learn more about mortgage
outsourcing in 2022

Strategies for Mortgage Market Success in 2022

The last 18 months were historic for the mortgage industry. The COVID crisis sparked a record number of refinances and purchase volume remained strong amid limited supply.

But nothing lasts forever, and recent industry predictions forecast a challenging market ahead. The year 2022 doesn’t have to be a lost cause, however. Upcoming changes to the mortgage market present significant opportunity for credit unions that are willing to implement creative, proactive strategies.

As you’re budgeting, forecasting and planning for 2022, listen to our latest podcast featuring Greg Spurgeon, SVP of Secondary Marketing and Jeff Vossen, SVP of Originations and Operations to learn new strategies for mortgage market success in 2022.

Taking the Complications Out of Compliance

The world of regulation and compliance shifts quickly and frequently. Changes in government administration, the economy, and other areas of the market often impact compliance priorities. We are currently in a season of transition. The best thing credit unions can do right now is invest in the tools and technology they use to evaluate their compliance.

Hear more about this from Andrew Duncan, our SVP, Mortgage Technology & Compliance here at TruHome.

Serving Your Members in a Seller’s Market

The real estate market has always experienced peaks and valleys, but the current climate is something we’ve never seen before. 

Buyers today often must make above-asking-price offers just to get a seller's attention, and high-sale prices have many people worrying about the future of their investments. 

But even in this strong seller's market, there are many ways credit unions can support their members.

Increasing Credit Union Profitability

Profitability may not be the first thing you associate with credit unions, but in an
increasingly competitive financial services marketplace, it’s more important than ever.

For credit unions, one of the most profitable but often overlooked sources of potential
revenue is adding mortgages to their product offerings.

Listen in as TruHome President, Doug Hoelscher, shares more!